ILES — Institute for Labour and Employment Studies

Labour Law & Relations

Alternative Dispute Resolution

A theoretical and practical understanding of arbitration, negotiation and mediation.

All short courses

Rationale

Useful for participants involved in conflict-management departments or non-adversarial dispute resolution in labour and commercial settings, focusing on arbitration, negotiation and mediation.

Purpose

Provide a theoretical and practical understanding of alternative dispute resolution.

Learning objectives

  • Build familiarity with ADR methods in theory and practice
  • Develop skills, procedures and techniques for the various forms of ADR
  • Recognise specific ADR issues and their impact on the process, client and practitioner
  • Recognise the importance of ADR within Botswana’s justice system

Course content

  • Introduction to ADR
  • Principles of mediation, negotiation and arbitration
  • Comparison of the various forms of ADR
  • Negotiation, mediation or conciliation in labour relations
  • The future of ADR in labour in Botswana

Book this course for your team

ILES short courses can be delivered online or in person, and tailored to your organisation's needs.