Labour Law & Relations
Collective Bargaining & Negotiation Skills
Develop negotiating skills using a mutual-gains approach for lasting relationships.
All short courses
Rationale
Negotiation is about finding a win-win solution for a long-lasting relationship.
Purpose
Develop negotiating skills using the mutual-gains approach.
Learning objectives
- Prepare for negotiations effectively
- Conduct negotiations in an organised and constructive way
- Handle difficult situations
- Recognise and respond to different behaviour styles
- Know when, and when not, to negotiate
- Know what behaviour to adopt at each stage
Course content
- Introductory aspects of collective bargaining and negotiation
- Negotiation styles and their impact on outcomes
- The process and practice of negotiation and collective bargaining
- Key skills and behaviours for effective negotiation and collective bargaining
- Crafting a strategy for your negotiations
Book this course for your team
ILES short courses can be delivered online or in person, and tailored to your organisation's needs.