Records and Information Management

Rationale

Records document decisions and activities; without records there is no rule of law or accountability, and good systems prevent decisions made without institutional memory.

Purpose

Equip learners with a basic understanding of records management to manage records and information in their organisations.

Learning objectives

• Define records-management principles and concepts
• Explain the challenges of records and information management
• Describe the importance of preservation
• Demonstrate the management of electronic records
• Explain the management of vital and confidential records
• Identify the characteristics of business records
• Explain methods of records disposal

Course content

• What records and information management is
• Why records management is critical
• Common problems faced in records management
• Guidelines on the management of electronic records
• Records-management guidance
• Identifying and managing documents