Collective Bargaining & Negotiation Skills

RATIONALE

Negotiation is not about imposing your views on others but finding a win-win solution that ensures a long-lasting relationship with whoever is across the table.

PURPOSE

This course therefore will show you how to achieve this kind ofย outcome by developing your negotiating skills using the mutual gains approach.

LEARNING OBJECTIVES

At the end of the course, participants should be able to:

  • Prepare for negotiations effectively
  • Conduct negotiations in an organized and constructive way
  • Handle difficult situations more effectively
  • Recognise and respond to different styles of behaviours
  • Know when and when not to negotiate
  • Know what behaviour to adapt at each stage of the negotiation

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COURSE CONTENT

DURATION

TARGET GROUP

  • Introductory as- aspects on collective bargaining and negotiation
  • Negotiation
    styles approach and their impact on outcomes
  • The process and practice in negotiation and collective bargaining
  • Key skills and behaviours for effective negotiations and collective bargaining
  • Crafting a strategy for your negotiations
2 Days
  • Managers
  • Negotiators
  • Team Leaders
  • Trade Union Reps